GESTIA · Your privacy choices

Data & Privacy Requests

Your personal information belongs to you. Learn how to exercise your privacy rights, manage notifications and request changes to the data associated with GESTIA.

Your data protection rights

Depending on the circumstances and applicable law, you may exercise the following rights. Some rights are subject to legal conditions and exceptions.

01

Access your data

Ask whether we process your personal data and request access to information about that processing and a copy of your personal data.

02

Correct your data

Request correction of inaccurate personal data or completion of incomplete personal data.

03

Request deletion

Request erasure of personal data where the right applies. You can also initiate deletion of your GESTIA account through the app.

 

04

Restrict processing

Ask us to limit certain uses of your data where the legal requirements for restriction are met.

 

05

Data portability

Where applicable, request certain personal data in a structured, commonly used, machine-readable format.

 

06

Object or withdraw consent

Object to certain processing, including direct marketing, or withdraw consent where processing is based on your consent.

How to make a request

1 · Email us

Write to [email protected] with the subject “GESTIA Privacy Request”.

2 · Explain your request

Tell us which right you want to exercise. If you have an account, using its associated email can help us identify your request.
 

3 · We respond

We normally respond within one month. Where legally permitted, this period may be extended by up to two further months for complex or numerous requests, with notice.

Privacy contact

GESTIA is operated by Mariana Shytikova, an autónoma in Spain.

Requests are generally free of charge. We may need to verify your identity before disclosing or changing account data. Please do not send passports, identity documents or sensitive form contents unless we specifically request a necessary and secure verification method.

Delete your GESTIA account

You can initiate account deletion in the GESTIA app through Profile → Delete Account. If you cannot access the app, you can request deletion by email. Account deletion is subject to limited retention of records that must be kept for legal obligations, such as certain financial records.

Read the account deletion instructions →

Notifications and promotional messages

GESTIA may use your selected app language, and where relevant your citizenship, to determine which GESTIA updates are useful to you. Promotional notifications, such as offers relating to GESTIA services, are separate from essential service communications.

You can disable push notifications in your device settings. To object to GESTIA promotional communications or request that we stop using your information for direct marketing, email [email protected]. We will respect your objection to direct marketing.

GESTIA does not display third-party advertising in the app and does not sell customer lists or share form answers and PDFs for third-party advertising.

Website cookie choices

On the GESTIA website, you can manage non-essential cookies through the site’s cookie consent controls. For more information about website cookies and related technologies, consult our Cookie Policy.

If you are unhappy with our response

You may contact us again at [email protected]. You also have the right to lodge a complaint with the competent data protection supervisory authority, including Spain’s Agencia Española de Protección de Datos (AEPD).

We will not refuse a valid request solely because you used another accessible communication channel.

Read more about how GESTIA handles data

For information about the personal data we process, why we use it, our service providers and retention practices, read our Privacy Policy.