GESTIA FAQ

Frequently Asked Questions

Short answers to common questions about GESTIA, official Spanish forms, payments, privacy and document preparation.

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Find clear answers to common questions about GESTIA, Spanish forms, document preparation and payments.

GESTIA is a mobile-first service that helps users prepare Spanish administrative and immigration paperwork through guided steps in their selected language.

No. GESTIA is an independent private service. It does not represent the Spanish state or a public administration.

No. GESTIA provides guided information and document-preparation assistance, not legal advice.

GESTIA supports Spanish, English, Russian, Ukrainian, Romanian, French, German and Polish for the app interface and guidance.

No. Guidance and questions can be presented in your selected language, while official Spanish forms and generated official-source PDFs remain in Spanish.

GESTIA’s core service is document preparation. You remain responsible for following the applicable submission process required by the competent authority.

The PDF is prepared before payment. GESTIA then shows a protected preview. A successful purchase unlocks access to that same already-prepared document.

You pay for the GESTIA service and access to the prepared document as shown in the purchase flow. Any government fee or tasa connected with an official procedure is separate.

No. GESTIA cannot guarantee a visa, NIE, residence status or any other administrative decision. Only the competent authority makes that decision.

Yes. Once access is unlocked, the document can be viewed and, where supported by your device, saved, shared or printed.

Yes. GESTIA provides an in-app account-deletion flow. See Delete Your Account for details about the process and what is deleted.

Visit the Help Center for practical guidance or Support for assistance with a specific issue.